Over 1 Million Users Affected in Callaway Golf Breach

On August 1, 2023, Topgolf Callaway Golf Brands, a global leader in golf equipment manufacturing and signature driving ranges, experienced a breach affecting over 1.1 million customers. The American-based company, which employs over 25,000 globally, confirmed through a notification to the Maine Attorney General’s office that unauthorized access into its customer database was gained. This breach exposed names, shipping details, contact information, order records, and login credentials. Thankfully no payment, government ID, or Social Security data was involved. The incident also disrupted e-commerce services across several of the company’s brands.

Callaway Golf has not offered any details about how the attack was carried out or identified other than its IT department having discovered the attack on August 16. Some operations were down indicating that it may have been a ransomware attack.

Callaway Golf sent a letter to all impacted individuals on August 29 to notify them about the incident.  The company is forcing all customers to reset their customer accounts by directing them to “callawaygolf.com/reset-password” since their passwords and security questions and answers may have been compromised. In addition, the company is implementing additional protective security layers around its data and improving security protocols that govern access to the system. The company is also working closely with outside experts to enhance their security strategy and security controls to prevent such incidents from occurring in the future.

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